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Interestingly enough, these weak excuses are uttered by the same companies who will tell a potential customer any number of lies in an attempt to persuade him or her to immediately decide to use that company’s service. Such are the tactics of a broker with something to hide – and someone with whom you should not do business. The real reasons the marginally solvent, deceitful brokers cannot find someone interested in moving a customer’s car generally involve the broker
Consider also if the broker asks that you pay the entire fee – its profit as well as the motor carrier pay – upon placing your order. Such companies do not offer their motor carriers c.o.p. (collect on pickup) or c.o.d. (collect on delivery) orders, instead forcing the companies that do the transporting to wait weeks or even months before receiving payment for their services. (Nearly 90 percent of The Car Shipping Company’s cars are c.o.p. or c.o.d. Generally, our only orders that are paid entirely in advance of the car being picked up are for cars being transported to seaports for shipment to Guam, Hawaii, Puerto Rico, etc.) Many motor carriers are owed thousand of dollars by deceptive, unscrupulous brokers who refuse to surrender to the motor carrier payments for services rendered. Such unprofessional behavior gives the shady broker a well-deserved bad reputation in the automobile transport business. Once word has spread that a broker either can not or will not pay its motor carriers, the broker has a considerably difficult time getting anyone to move its customers’ cars. Also, non-payment issues can lead to the car owner being caught in the middle of the transaction, with the motor carrier insisting that the customer pay the carrier directly – sometimes refusing to deliver an automobile unless the customer agrees to pay the motor carrier cash for the transport service regardless of whatever payment arrangement the customer made with the broker. Research a shipping company’s reputation with the Better Business Bureau and other consumer reporting agencies before placing your car shipping order. The wrong choice, even done naively, can lead to terrible frustrations – motor carrier drivers who do not call you, trucks that do not arrive to pick up your car, and a broker who refuses to either find someone to move your car or refund to you your money – several hundred dollars missing from your wallet, and your car still sitting in your driveway or parking lot waiting to be picked up a month or two after you wanted to move your car. Clearly no one needs such headache – and The Car Shipping Company is the answer to your concerns. (Many of our customers’ first contacts with us begin with stories of their moves with our less expensive competitors having gone horribly wrong.) As detailed throughout this website, we are national, premium service automobile transport professionals, not some fly-by-night operation that dodges its customers’ questions to avoid having to explain why it once again cannot deliver on its promises while denying owing a refund of the customer’s payment. When selecting which company will coordinate your move, please remember that most of our competitors’ customer contracts include language that allows them to keep a customer’s deposit as long as the customer’s car has been assigned to a motor carrier within 30 days of the customer placing the order regardless of whatever verbal promises the broker made to the customer. Do YOU want to waste an entire month or longer waiting around to have your car picked up? Of course not. We wouldn’t either. In creating and maintaining our Internet website, we at The Car Shipping Company have provided you, our future customer, a thorough explanation of the automobile shipping industry – including discussion of many things our competitors prefer that you not learn. With these details, however, you will be better informed and prepared to avoid the pitfalls in the automobile shipping business and make the correct decision – to have The Car Shipping Company coordinate your move. Thank you again for your interest in The Car Shipping Company. We’re waiting to hear from you. |
